Do I need to make an appointment to try on wedding gowns?

We no long sell wedding gowns. We recommend English Rose Bridal at Shop 5/205 Lakeside Drive, Joondalup (phone: 08 6406 2970) for wedding gowns.

How long before my wedding should I purchase bridesmaid dresses?

We are stockists for 2 bridesmaids labels. Wendy-Ann Australia dresses delivery is 2-4 weeks and Dessy dresses delivery is 8-10 weeks. With that in mind plan at least 4 months before your wedding date. Of course, we can always rush an order through but that does attract a surcharge fee on each dress.

How long is my appointment?

We allow a full hour to 1.5 hours for bridesmaids appointments and 45 mins to 1 hour for ball gowns and evening wear appointments.

What should I bring to my appointment (any special undergarments)?

It is not necessary to wear any specific undergarments. We prefer if you didn’t wear too much make-up as this can mark the gowns and be very careful jewellery doesn’t catch on the garments. We provide a pedestal for you to stand on so high heels are avoided.

Can I come in and just have a look at your gowns?

We are now a home based boutique and operate by appointment only. We are very flexible on trading hours, we just need a little notice.

What size gowns are available in store to try on?

We have dresses in Sizes 2 – 28 for trying on. We can generally order dresses in sizes 00 to 30.

Can we get alterations done at the store.

No, we don’t do alterations but we do recommend an experienced dressmaker to you.

Do you sell Up Size

Yes we sell sizes 00 to 30W. We stock a number of up size in store for you to try.

What are the price ranges for your gowns?

We are stockists for Wendy-Ann Australia and Dessy. Wendy-Ann gowns range from $260 – $310 and Dessy from $310 to $390.
We always have sale gowns, cocktail dresses from $39 and full length gowns from $69.

Do you hire gowns?

No. All of our gowns are for sale only. We do not hire any of our gowns, although we do have a good selection of gowns on super sale which can be cheaper than hiring a gown.

Do you sell “used/secondhand” gowns?

We do not sell recycled gowns however we do sell our display gowns off the rack at a significantly reduced prices.

Do you sell Ball Gowns?

Yes, we have a good selection of ball gowns from size 00-24W. We also have a great selection of evening wear range from size 00 – 30.

Can I order your dresses online?

We are able to process online sale items only. These dresses have a red sale logo on the picture of the item and will allow you to add to shopping cart and check out via PayPal.

What is your Refund and Returns Policy?

Returns and Refunds are only applicable to non-special order and non-sale items.

We will accept, for return or exchange, non-special and non-sale items that are in new condition, unworn, unaltered and free of damages by the customer. For a full refund or exchange return the items within 21 days from the purchase receipt. Items must be returned with the price tags still attached.

All deposits on special order items are non-refundable and non-transferable to other times. Due to the nature of the bridal industry all sales are final. Refunds will not be offered due to changes in circumstance or change of mind however a refund may occur in the case of a major fault in the product that is unable to be rectified (major fault does not include variations due to dye batch, loose beading or broken zippers).